Melbourne Metro β€” West, North, Inner City & Inner East — 150+ Suburbs
+61 499 468 971 support@computercrew.com.au
HomeServicesπŸ’» Computer RepairsπŸ’» Laptop Repairs🍎 Mac & MacBook RepairsπŸ–₯️ New Computer Setup⚑ Computer MaintenanceπŸ›‘οΈ Virus, Spyware & Malware RemovalπŸ’Ύ Data Recovery☁️ Data Backup & Transfer⬆️ Hardware UpgradesπŸ”§ Computer Hardware RepairπŸ“¦ Software InstallationπŸ” Computer TroubleshootingπŸŽ“ Technology TrainingπŸ“‹ Insurance Assessment ReportsπŸ“± Mobile Phone SetupπŸ“² Tablet Repairs & SetupπŸ“Ά NBN & Wi-Fi SetupπŸ”’ Network SecurityπŸ–¨οΈ Printer Setup & Repairβœ‰οΈ Email Setup & Support🏠 Smart Home SetupπŸ“Ί Smart TV SetupπŸ‘ͺ Parental Controls SetupπŸ”Ž Digital Security Check🏒 Business IT Supportβš™οΈ Managed IT ServicesπŸͺ Small Business IT SupportπŸ” Penetration TestingπŸ›‘οΈ Endpoint Protection, Detection & ResponseπŸ“§ Email & Phishing Security☁️ Cloud Services & Microsoft 365πŸ–₯️ Screen ReplacementπŸ”‹ Battery ReplacementπŸ“Ά Wi-Fi Signal ExtensionπŸ›‘οΈ Virus, Malware & Spyware Clearance ReportPersonalBusinessBlogAreasPricingFAQContact πŸ“ž +61 499 468 971 Get a Free Quote
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Melbourne's Most Affordable IT Support

Fast, Affordable Computer Repairs & Tech Support in Melbourne

Remote support from $20/15min (+ session fee). Onsite visits from $40/15min (+ call-out fee). Same-day across 150+ Melbourne suburbs. No Fix, No Fee — guaranteed.

New customer offer Up to 30% off your first booking

Independently owned and priced β€” typically less than half the cost of national IT chains.

βœ“ No Fix, No Feeβœ“ Same-Day Service βœ“ 14-Day Guaranteeβœ“ 150+ Suburbs βœ“ All Brandsβœ“ Free Phone Quote
⚑ Same-Day Service πŸ›‘ No Fix, No Fee βœ“ 14-Day Guarantee πŸ“ 150+ Suburbs πŸ’¬ Free Phone Consultation
All Services

Complete Tech Support for Home & Business

From computer repairs to smart home setup β€” we fix, install and support everything. All suburbs, all devices, all brands.

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Computer Repairs

We come to your home and fix your PC on the spot. All brands β€” HP, Dell, Lenovo, ASUS, Acer, MSI, Samsung and custom builds.

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Laptop Repairs

Screen cracked, battery dead, keyboard not working β€” we carry common parts and complete most repairs on the same visit. All brands.

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Mac & MacBook Repairs

MacBook Air, MacBook Pro, iMac, Mac Mini β€” all repaired at your Melbourne home at a fraction of Apple Store prices.

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New Computer Setup

We handle everything β€” data transfer, Microsoft 365, printer, email β€” and walk you through your new machine before we leave.

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Computer Maintenance

Clearing junk, removing bloatware, cleaning dust and updating drivers dramatically improves performance β€” without buying new hardware.

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Virus, Spyware & Malware Removal

Professional tools remove every trace of infection β€” viruses, ransomware, spyware, browser hijackers β€” then we set up proper ongoing protection.

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Data Recovery

We often retrieve data that seems permanently gone. Honest assessment of recovery chances before you commit to anything. No Fix No Fee.

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Data Backup & Transfer

We set up automatic backup combining cloud and local storage β€” so your files are always protected against hardware failure or ransomware.

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Hardware Upgrades

An SSD upgrade drops boot times from 3 minutes to under 15 seconds. We source and install parts, cloning your drive so nothing is lost.

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Computer Hardware Repair

We pinpoint the exact failed component using professional tools, then give a clear quote before touching anything.

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Software Installation

We install, configure and troubleshoot virtually any software on Windows and Mac, including tricky migrations to new machines.

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Computer Troubleshooting

We diagnose the root cause β€” not band-aid fixes. Random crashes, error messages, programs not opening β€” all properly resolved.

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Technology Training

Patient one-on-one training at your pace. Seniors especially welcome. Plain English, no jargon, written notes left behind.

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Insurance Assessment Reports

Professional written assessment reports accepted by all major Australian insurers. Same or next day turnaround.

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Mobile Phone Setup

We handle the entire mobile migration β€” contacts, photos, messages, WhatsApp history β€” at your Melbourne home.

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Tablet Repairs & Setup

We repair, set up and optimise all tablet brands. Patient plain-English training included at no extra charge.

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NBN & Wi-Fi Setup

We fix all connectivity issues β€” from basic router resets to full mesh Wi-Fi installations that eliminate every dead spot.

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Network Security

Comprehensive security setup for homes and small businesses β€” computers, Wi-Fi, email and mobile devices all protected.

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Printer Setup & Repair

We set up brand new printers and fix existing ones, connecting wirelessly to all your devices β€” phone, tablet, laptop and desktop.

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Email Setup & Support

We set up new email accounts and fix existing ones across all providers and all devices.

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Smart Home Setup

We set up Google Home, Alexa, Philips Hue, Ring cameras and doorbells, then configure automations so everything works perfectly.

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Smart TV Setup

We have your TV fully ready in a single visit β€” Wi-Fi, streaming accounts, free-to-air channels, soundbar connected.

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Parental Controls Setup

Router-level filtering affects every device in your home. Plus individual controls on computers, phones and tablets.

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Digital Security Check

We check your Wi-Fi, computer, email, social media and online banking. Plain-English report with on-the-spot fixes.

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Business IT Support

Responsive affordable IT support for Melbourne small businesses. No lock-in contracts. Pay for what you need.

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Managed IT Services

24/7 monitoring, proactive maintenance and fast issue resolution. Far more cost-effective than emergency repairs.

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Small Business IT Support

Flexible IT support that grows with your business. Pay per visit or choose a regular monthly plan.

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Penetration Testing

Identify vulnerabilities before attackers do. We simulate real-world attacks against your network, web applications and systems, then deliver a clear remediation report.

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Endpoint Protection, Detection & Response

Next-generation endpoint security that detects, contains and remediates threats in real time β€” far beyond traditional antivirus.

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Email & Phishing Security

Most cyberattacks start with email. We layer advanced filtering, anti-spoofing controls and staff training to stop phishing before it reaches your inbox.

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Cloud Services & Microsoft 365

We handle the entire cloud setup β€” creating accounts, migrating emails and files, and training your team.

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Screen Replacement

Cracked or broken screen? We replace laptop, MacBook, tablet and monitor screens on the spot across Melbourne. Parts sourced at cost β€” no hidden markups.

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Battery Replacement

Is your laptop dying after 30 minutes? We replace laptop and MacBook batteries across Melbourne to restore full battery life. Quality parts with 90-day warranty.

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Wi-Fi Signal Extension

Dead zones killing your Wi-Fi? We install mesh networks, Wi-Fi extenders and access points to eliminate poor coverage and deliver fast, reliable internet to every corner of your home or office.

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Virus, Malware & Spyware Clearance Report

Has your bank account been frozen because of a hack or suspected virus? We scan your device, remove any threats, and issue a written Clearance Report confirming your device is clean β€” accepted by Australian banks to help unfreeze your account.

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How It Works

Simple, Transparent Service

1
Call or Book Online

Call +61 499 468 971 or use our form. We confirm within minutes.

2
We Come to You

A technician arrives at your home or office β€” usually same day.

3
Problem Diagnosed

We diagnose the issue and give a clear upfront quote. No surprises.

4
Fixed & Guaranteed

We fix it. You pay only for time worked. 14-day guarantee included.

Our Pricing

Fair, Transparent Pricing

We bill in 15-minute increments β€” you only pay for the exact time worked. Flat call-out fee applies to onsite visits. No minimum hours.

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No Fix, No Fee

If we can't fix your problem, you pay absolutely nothing.

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14-Day Work Guarantee

Same issue returns within 14 days? We fix it again free of charge.

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Pay Per 15 Minutes

Fair billing β€” you only pay for time worked, billed per 15 minutes. Never a full hour minimum.

Our Pricing

Remote Support

Flat session fee + $20/15min time worked β€” no travel fee

$20/15min

Onsite Home Visit

We come to you β€” most popular

$40/15min

Flat call-out fee applies · No minimum · Billed per 15 minutes worked

Free phone consultation — always

+61 499 468 971
Customer Reviews

What Melbourne Clients Say

Fast response

Same-day and next-day appointments are available across Melbourne for urgent computer, laptop, Wi-Fi and email problems.

On-site and remote support
Melbourne metro
Clear pricing

Remote support and on-site visits use clear session/call-out pricing plus 15-minute time billing, confirmed before work starts.

No surprise invoices
Home and business
No Fix, No Fee

If we cannot resolve the problem, you do not pay for the unsuccessful fix attempt. Completed work is backed by a 14-day guarantee.

Practical support policy
All supported services
Plain English help

We explain what went wrong, what was changed, and what to watch for next, without jargon or pressure to buy unnecessary upgrades.

Technician guidance
Windows, Mac and networks
Privacy aware

Device access, passwords, personal files and business data are handled carefully during diagnostics, transfers and remote sessions.

Respectful device handling
Homes and offices
Google feedback

Recent public customer feedback should be checked directly on the Computer Crew Google Business Profile for the latest reviews.

Review us on Google
Knowledge Base

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Need a Technician Today?

Same-day computer repair, laptop repair and MacBook repair across Melbourne. Call now for a free phone consultation.